Building on its varied expertise and domain knowledge, we offers clients a wide range IT, BPO and R&D services. These services enable business to "Do Business Better" through optimum use of technology and process excellence and help you to perform in this dynamic market environment.
Infrastructure Services :
Software Services :
Helpdesk Management Services:
Complaint Logging: Can be done via phone, mail or personally intimating the Helpdesk.
Telephonic Assistance: Instant solution to small problems and first level problem solving.
Call Allocation & Tracking: Instant allocation of call to the respective engineer and continuous tracking, till the problem is completely solved.
Inventory & Logistic Management: Hardware upgradations are registered at the helpdesk. Any kind of change in configuration & location at the customer end is registered.